The address for our FTP server is ftp://upload.biddles.co.uk (the IP address if required is 80.68.60.137)
In order to use our FTP site you will need a user name and password from us which will give you access to your dedicated folder on the FTP server. If you require a user name and password then please either send an e-mail to ftp@biddles.co.uk or ‘phone your customer services contact who will be happy to supply you with the details.
if you need to upload files and don't yet have your login details then you may use this upload link during out of office hours.
Click on the tab below for instructions on how to upload using that programme:
The Mozilla Firefox browser does not support drag and drop FTP access. However there is a free add-on called FireFTP available to download from Firefox.
Once you have opened Firefox go to Tools and choose FireFTP.
Go to Manage Accounts (on the left above the list of files on your PC) and choose (connect). The Account Manager box will pop up. In the Account Name field put Biddles or a name that you will remember, in the Host field type ftp://upload.biddles.co.uk and then your user name in the Login field and your password in the Password field as supplied by Biddles (please note that these are case sensitive). Press OK to save the details.
Press Connect (to the right of Manage Accounts) and you will see your folder on the Biddles FTP server appear in the panes on the right hand side. Find the files on your PC that you want to upload by expanding the folder list in the panes on the left hand side and drag them across to your folder on the Biddles FTP server. You will see the upload progress bar appear at the bottom right hand side and the log in the bottom pane will tell you when the transfer has been successful.
When you have finished uploading the files then press Disconnect (to the right of Manage Accounts) and close the Firefox window.
When uploading files please include your Biddles Job Number as part of the file name i.e. 209800_Book_Title. If you have several jobs to upload then please create a new folder for each job (File, New, Folder). If you are not sure what your Biddles Job Number is then please use the ISBN and part of the book title when creating the folder i.e. 9780123456789_Book_Title.
Please note that once files have been uploaded we will require a production order to be sent to us within 24 hours. This can be uploaded to the FTP site at the same time as the files. Work cannot commence on files until an order has been received.
We have software that constantly monitors the FTP server for new files that have been uploaded but we would appreciate it if you could send your customer services contact an e-mail to let them know that you have uploaded files.
